Audience acts as a CRM which lists all the users that have interacted with the bot and helps you filter and segment them.

The Audience tab and what it can do
1. Introduction You have your end-users connecting with you through your WhatsApp bot. To Improve their experience and your insight about them you need inf...
Mon, 25 May, 2020 at 2:03 PM
Introduction A segment is a grouping of users based on certain conditions. This group can be used for targeted communication, you can send Announcements/Br...
Mon, 25 May, 2020 at 1:36 PM
Filters and Expressions
Filters  Morph platform provides you with an array of filters that you can use in conjunction to filter out the most relevant set of audience. You can then...
Mon, 25 May, 2020 at 1:41 PM
User Profiles
Introduction You can see information about your users that is gathered from properties defined in the bot and system properties. This is useful to understa...
Mon, 25 May, 2020 at 1:48 PM
Moving user information
Introduction You can export user information from the platform in the form of CSV or Excel files and use it as per your need. You can also import user info...
Mon, 25 May, 2020 at 1:52 PM