WhatsApp Notifications can be used for a varied number of use-cases.

  • Deliver content to a specific target audience
  • Engage subscribers by sharing regular updates
  • Reinitiate conversation with cold users

Here are some of the use-cases:

Account UpdateNotify the user about updates or changes to their accounts.The profile has changed, Preferences are updated, Settings have changed, Membership has expired, Password has changed
Payment UpdateSend a message to a user of a payment update for an existing transaction.Send a receipt, Send an out-stock notification, Notify an auction ended, Status on a payment transaction has changed
Personal Finance updateConfirm a user's personal financial activity.Funds transfer confirmation or update, Other transactional activities in financial services
Shipping UpdateNotify the user of a change in shipping status for a purchased productProduct is shipped, Status charges to in-transit, Product is delivered, Shipment is delayed
Reservation UpdateNotify the message recipient of updates to an existing reservation.Itinerary changes, Location changes, Cancellation is confirmed, Hotel booking is canceled, Car rental pick-up time changes, Room upgrade is confirmed
Appointment UpdateNotify the message recipient of a change to an existing appointment.Appointment time changes, Appointment location changes, Appointment is canceled
Transportation UpdateNotify the message recipient of updates to an existing transportation reservation.Flight status changes, Ride is canceled, Trip is started, Perry has arrived
Ticket UpdateSend the message recipient updates or reminders for an event for which a person already has a ticket.Concert time changes, Event location changes, Show is canceled, A refund opportunity is made available
Issue ResolutionNotify the user of an update to an issue that was initially reported on the chatThe issue is resolved, Issue status is updated, Issue requires a request for additional information
AlertSend important updates or news to users.Business hours/hours of availability times

Example Messages

Example WhatsApp notifications messages for the above use cases: 

Account Update
Payment Update
Personal Finance update
Shipping Update
Reservation Update
Appointment Update
Transportation Update
Ticket Update
Issue Resolution