Morph.ai Help Center

            [Configure: Chat Flow: Conversations] Other Blocks

            Morph.ai provides some additional feature blocks that can be used in your conversation flow.

            1) Delay/Typing

            For adding delays at any point in the conversations, click on the 'Delay/Typing' block. A single delay block has a range of 0.1 to 10 seconds. You can also add multiple delays between messages.



            2) Transfer to Human 

            This block transfers the chat to human agents who can reply back to the users using
            Converse



            3) Subscription 

            Subscription is a multiple action block. It can trigger the latest subscription message, subscribe a user to selected topic, or list all the subscribed/unsubscribed topics respective to the user.




            4) Facebook Event 

            This block helps you create a Facebook event that let's you maintain record of a particular event at Facebook end. Facebook maintains the records and provides meaningful analytics related to this event. 

            Events can be as simple as completion of application form or receiving user's phone number.



            5) Clear session

            All session properties are cleared using this block and the user can restart the conversation.


            Updated: 17 Aug 2019 04:48 PM
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