Each type of message provides you an option to add Buttons along with it. These buttons help in making the interaction more user friendly and along with providing option for the user to share content shared on the bot on social media channels.
You can also add Quick responses (QRs) as the end of messages that help in creating a guided experience for the user. These QRs can be used to jump to other conversations or to provide upfront options to collect users preferences.

Buttons and QRs are not applicable for WhatsApp
Buttons and QRs will be covered in detail in
Chapter 2.3.
How to use properties in text?
For making the conversations more personalised, the platform provides you with the functionality to use properties (saved data values) inside a text.
You can simple type two open curly brackets to get a suggested list of properties available to be used. You can search your desired property and use the same in the text.
How to add delays between two messages?
For adding delays at any point in the conversations, click on the 'Delay/Typing' block. A single delay block has a range of 0.1 to 10 seconds. You can also add multiple delays between messages.